Use your own OpenAI or Anthropic key. Pay wholesale API rates — not Intercom's $0.99 per resolution markup.
A fully customizable chat widget that embeds natively into your site, calls your backend tools, and stops penalizing you for every conversation your AI resolves.
Early access
We'll email you when the beta opens. No spam, no sales calls.
You're on the list!
We'll be in touch when the beta opens.
Free to start — no credit card required
The problem
That sounds small. It isn't.
At 1,000 conversations a month, you're paying $1,019 — $990 in "AI resolutions" plus a $29 seat fee. At 5,000 conversations: $5,029. At 10,000: $9,929.
The more your AI improves, the higher your bill. That's not a pricing model. It's a trap.
The actual cost to run that conversation through GPT-4o mini?
About half a cent.
BYOK savings
Most AI support platforms are reselling OpenAI's API at a 200× markup and calling it "AI pricing." With SupportKit, you connect your own key and pay your provider directly — at wholesale rates. We charge a flat monthly fee for the platform. That's it.
| Conversations / mo | Intercom cost | Your API cost (GPT-4o mini) | Our platform fee | Your total |
|---|---|---|---|---|
| 500 | ~$524 | ~$1 | $0 (free tier) | ~$1 |
| 1,000 | ~$1,019 | ~$3 | $29 | ~$32 |
| 5,000 | ~$5,029 | ~$15 | $29 | ~$44 |
| 10,000 | ~$9,929 | ~$30 | $29 | ~$59 |
API cost estimates based on GPT-4o mini at ~600 tokens per conversation ($0.15/1M input, $0.60/1M output). Actual costs vary by conversation length and model.
Comparison
| SupportKit | Intercom Fin | Zendesk AI | Chatbase | |
|---|---|---|---|---|
| Monthly platform fee | $0–$29 | $29–$132/seat | $55–$115/seat | $19–$99 |
| AI cost model | Your API key (wholesale) | $0.99 per resolution | ~$1.50 per resolution | Your API key |
| 1,000 conversations | ~$32 | ~$1,019 | ~$1,605 | ~$22 + plan |
| 10,000 conversations | ~$59 | ~$9,929 | ~$15,150 | ~$119 + plan |
| Full CSS customization | ✓ No iframe | ✗ iframe-locked | ✗ iframe-locked | ✗ Basic only |
| White-label (no branding) | ✓ $29/mo | ✗ $132/mo | ✗ Enterprise only | ✗ $199/mo |
| Native tool-calling | ✓ Webhooks + MCP | ✓ Proprietary ($89+) | ✗ | ✗ |
| Multi-provider BYOK | ✓ OpenAI, Anthropic, Gemini | ✗ | ✗ | ✓ OpenAI only |
| Open-source widget | ✓ MIT license | ✗ | ✗ | ✗ |
Intercom costs: $29/seat (Starter) + $0.99/resolved conversation. Zendesk costs: $55/seat (Suite Team) + $50/seat Advanced AI + $1.50/automated resolution. Chatbase BYOK available on Hobby ($19/mo) with 2,000 message limit; unlimited on Standard ($99/mo). Our costs: API costs paid directly to your provider.
Features
No iframe. No z-index: 9999. No "Powered by [Someone Else]" badge unless
you want it. The widget mounts directly into your DOM — it inherits your fonts, respects
your spacing, and switches between your light and dark modes. Style every element with
CSS custom properties.
Define tools with a JSON schema and a webhook URL. When a customer asks to cancel their
subscription, check an order status, or update their email, the AI calls your API
directly — no Zapier middleware, no copy-pasting ticket IDs. Works with OpenAI
function-calling and Anthropic tool_use out of the box.
Connect your own OpenAI, Anthropic, or Google Gemini API key. We never see your conversations at the LLM layer. Your data agreement is directly with your AI provider — useful if you need zero-data-retention or are working toward HIPAA/SOC2 compliance.
Built entirely on Cloudflare Workers, D1, and R2. The widget loads from a global CDN. Conversations are processed milliseconds from your users. Infrastructure costs us under $20/month — which is why we can charge you $29.
Pricing
Free
Get started with AI support and see the savings for yourself.
Pro
Unlimited conversations, full customization, and all the tools you need.
Agency
Multi-brand management for agencies and white-label deployments.
All plans: BYOK required on Free. Optional on Pro/Agency — use your own key to cut costs, or upgrade to a managed option coming soon.
FAQ